Welcome to TempaHive. These Terms & Conditions (“Terms”) govern your access to and use of our website, digital products, downloads, templates, files, and services.
By visiting our website, creating an account, placing an order, downloading a product, or using any part of our website, you agree to be bound by these Terms. If you do not agree, please do not use our website or purchase our products.
1. About TempaHive
TempaHive is an online store offering digital planner templates, printable planners, productivity templates, organizational tools, and related digital products.
2. Eligibility
By using our website or purchasing our products, you confirm that you are at least 18 years old, or that you are using the website with the permission and supervision of a parent or legal guardian.
You agree to provide accurate, complete, and current information when placing an order or creating an account.
3. Digital Products Only
Unless clearly stated otherwise, all products sold by TempaHive are digital products. No physical item will be shipped.
Products may include downloadable files such as PDFs, PNGs, JPGs, ZIP files, Canva templates, GoodNotes files, Notability files, printable planners, digital planner templates, spreadsheets, or other digital formats.
It is your responsibility to read the product description carefully before purchase to ensure the product meets your needs and is compatible with your device, software, app, printer, or digital planning system.
4. Orders and Payment
All prices are listed in [insert currency, e.g., USD], unless otherwise stated.
Payment must be completed at checkout before digital files are delivered. We may use third-party payment processors such as [Stripe, PayPal, WooPayments, or insert actual providers].
By submitting payment information, you represent that you are authorized to use the selected payment method.
We reserve the right to refuse, cancel, or limit any order for reasons including suspected fraud, pricing errors, unauthorized use, abuse of our website, or violation of these Terms.
5. Taxes
Prices may not include applicable taxes unless stated otherwise. Depending on your location, taxes such as sales tax, VAT, GST, or other digital product taxes may be added at checkout.
You are responsible for any applicable taxes, duties, or charges associated with your purchase.
6. Delivery of Digital Downloads
After successful payment, your digital product will typically be delivered by download link, order confirmation email, customer account download page, or another digital delivery method.
Please make sure your email address is correct before completing your purchase. We are not responsible for delivery issues caused by incorrect email addresses, spam filters, full inboxes, or customer-side technical issues.
If you do not receive your download link after purchase, contact us at:
https://tempahive.com/contact-us
7. Download Access
Download access may be subject to limits, including file access limits, expiration periods, or account restrictions, depending on the product settings.
We recommend downloading and backing up your files immediately after purchase.
TempaHive is not responsible for lost files after successful delivery, deleted emails, device failures, software updates, or inability to access files due to customer-side technical issues. However, we may assist with access issues at our discretion.
8. Refunds and Cancellations
Because our products are digital downloads and cannot be physically returned, all sales are final once the product has been delivered, downloaded, accessed, or made available to you, unless otherwise required by law.
We generally do not offer refunds for:
Change of mind
Accidental purchases
Failure to read the product description
Incompatibility with your device, app, software, or printer
Lack of technical knowledge needed to use the product
Duplicate files already purchased, unless approved by us
Digital products that have already been downloaded or accessed
We may consider a refund or replacement at our discretion if:
You purchased the same product twice by mistake
You received the wrong file
The file is corrupted or defective and cannot be fixed
You were charged incorrectly
Access to the product was not successfully provided
To request help with an order, contact us within [insert number, e.g., 7 or 14] days of purchase at:
https://tempahive.com/contact-us
9. EU, UK, and Similar Consumer Rights
If you are located in the European Union, United Kingdom, or another region with mandatory consumer protection laws, you may have certain legal rights that cannot be excluded.
For digital content, you may lose your right to cancel once you expressly agree to immediate access or download and acknowledge that you lose your cancellation right once the digital content is made available.
Recommended checkout notice:
“I agree to receive immediate access to the digital content and acknowledge that I lose my right to cancel once the download or access begins.”
Nothing in these Terms limits any rights you may have under applicable consumer protection laws.
10. License to Use Digital Products
When you purchase a product from TempaHive, you receive a limited, non-exclusive, non-transferable, revocable license to use the product for personal use only, unless the product description clearly states otherwise.
You may:
Download the product for your own use
Print the product for your own use
Use the product on your personal device or planning app
Make reasonable personal backup copies
You may not:
Resell, redistribute, share, gift, sublicense, or transfer the files
Upload the files to public websites, marketplaces, groups, cloud folders, or social media
Claim the products as your own
Modify the products for resale
Sell printed copies of the products
Use the products for commercial purposes unless we give written permission
Include the products in bundles, memberships, courses, templates, or giveaways
Use the products to create competing products
Remove copyright notices, branding, or ownership information
Any unauthorized use may result in termination of access and legal action.
11. Commercial Use
All products are for personal use only unless a product page specifically includes a commercial-use license.
If you want to use a TempaHive product for business, client work, resale, team use, classroom use, coaching programs, workshops, or commercial distribution, you must obtain written permission or purchase the appropriate commercial license, if available.
12. Intellectual Property
All content on our website and in our products, including templates, designs, layouts, graphics, text, files, logos, product images, branding, downloads, and digital materials, is owned by TempaHive or licensed to us.
Our content is protected by copyright, trademark, and other intellectual property laws.
Purchasing a product does not transfer ownership of the product, copyright, design rights, source files, or intellectual property to you. You receive only the limited license described in these Terms.
13. Product Descriptions and Images
We try to display and describe our products accurately. However, we do not guarantee that product colors, layouts, file previews, device mockups, or printed results will appear exactly the same on every screen, device, app, or printer.
Product images, mockups, and previews are for demonstration purposes only. Devices, accessories, props, and third-party apps shown in product images are not included unless specifically stated.
14. Compatibility
Some products may require specific apps, software, devices, platforms, or file readers.
Examples may include GoodNotes, Notability, Adobe Acrobat, Canva, Apple devices, Android devices, tablets, PDF readers, ZIP extraction software, or printers.
Unless expressly stated, TempaHive is not affiliated with, sponsored by, or endorsed by any third-party app, platform, software provider, or device manufacturer. All third-party names and trademarks belong to their respective owners.
15. Customer Accounts
You may be able to create an account to view orders, access downloads, and manage your information.
You are responsible for maintaining the confidentiality of your account login details. You agree not to share your account with others or allow unauthorized access.
We may suspend or terminate your account if we believe you have violated these Terms, misused our products, engaged in fraud, or created a security risk.
16. User Reviews, Comments, and Submissions
If you submit reviews, comments, testimonials, images, feedback, or other content to TempaHive, you grant us a non-exclusive, worldwide, royalty-free license to use, display, reproduce, edit, and publish that content for business, marketing, and promotional purposes.
You agree that your submissions will not be unlawful, abusive, defamatory, misleading, infringing, obscene, spammy, or harmful.
We reserve the right to moderate, edit, reject, or remove user-submitted content at our discretion.
17. Promotions, Discounts, and Coupons
We may offer promotions, discounts, coupon codes, bundles, or limited-time offers.
Promotions are subject to availability and may be changed, suspended, or discontinued at any time without notice. Coupon codes must be used before expiration and cannot be applied retroactively unless we choose to allow it.
18. Affiliate Links and Sponsored Content
Some content on our website, emails, or social media may include affiliate links, sponsored content, or promotional partnerships.
If you click an affiliate link and make a purchase, we may earn a commission at no additional cost to you.
We aim to disclose affiliate or sponsored relationships where required by law.
19. Prohibited Uses
You agree not to use our website or products to:
Violate any law or regulation
Infringe intellectual property rights
Resell or redistribute our digital products
Upload malicious code, viruses, or harmful files
Attempt to hack, disrupt, or damage our website
Scrape, copy, or harvest website content
Engage in fraud, abuse, or unauthorized transactions
Impersonate another person or business
Interfere with website security or functionality
Use our products in a misleading, unlawful, or harmful way
We reserve the right to restrict access, cancel orders, terminate accounts, or take legal action if these Terms are violated.
20. Third-Party Links and Tools
Our website may include links to third-party websites, apps, tools, payment processors, software platforms, or resources.
We do not control and are not responsible for third-party websites, products, services, terms, privacy policies, content, or practices.
Your use of third-party services is at your own risk and may be governed by separate terms and policies.
21. Privacy
Your use of our website is also governed by our Privacy Policy.
Please review our Privacy Policy to understand how we collect, use, store, and protect personal information.
22. No Professional Advice
TempaHive products are provided for general planning, productivity, organizational, personal, and informational purposes only.
Our products and content do not constitute legal, financial, tax, medical, mental health, accounting, business, or other professional advice.
You are responsible for your own decisions, actions, and results.
23. No Guarantees
We do not guarantee that our products will produce specific outcomes, including improved productivity, organization, habits, business results, academic performance, income, wellness, or time management.
Results depend on your personal circumstances, effort, consistency, and use of the products.
24. Disclaimer of Warranties
To the fullest extent permitted by law, our website, products, files, downloads, and content are provided “as is” and “as available” without warranties of any kind, whether express or implied.
We do not guarantee that:
The website will always be available
Downloads will always be uninterrupted or error-free
Files will be compatible with every device, app, software version, or printer
Product descriptions will be free from all errors
Website content will always be current
Any defects will be corrected immediately
The website or downloads will be free from harmful components
25. Limitation of Liability
To the fullest extent permitted by law, TempaHive, its owners, employees, contractors, affiliates, partners, and service providers will not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising from your use of our website, products, downloads, or content.
This includes, but is not limited to, loss of data, loss of profits, business interruption, device issues, software incompatibility, printing problems, download errors, unauthorized sharing, or reliance on our materials.
Our total liability for any claim related to a purchase will not exceed the amount you paid for the product giving rise to the claim.
Some jurisdictions do not allow certain limitations of liability, so some limitations may not apply to you.
26. Indemnification
You agree to defend, indemnify, and hold harmless TempaHive, its owners, employees, contractors, affiliates, and service providers from any claims, damages, losses, liabilities, costs, or expenses arising from:
Your use of our website or products
Your violation of these Terms
Your violation of any law or regulation
Your infringement of intellectual property or other rights
Your misuse or unauthorized distribution of our products
27. Termination
We may suspend or terminate your access to our website, account, downloads, or products if we believe you have violated these Terms or engaged in misuse, fraud, unauthorized sharing, or unlawful activity.
Termination does not affect any rights or obligations that should reasonably survive termination, including intellectual property rights, payment obligations, disclaimers, limitations of liability, and license restrictions.
28. Changes to These Terms
We may update these Terms from time to time. The updated version will be posted on this page with a new “Last updated” date.
Your continued use of our website after changes are posted means you accept the updated Terms.
29. Governing Law
These Terms are governed by the laws of [VA/USA], without regard to conflict of law principles.
Any disputes will be handled in the courts located in [Alexandria], unless applicable law requires otherwise.
30. Contact Us
If you have questions about these Terms, contact us at:
