This Shipping Policy explains how products are delivered when you purchase from https://tempahive.com/.
1. Digital Products Only
TempaHive sells digital products only, including digital planner templates, printable planners, productivity templates, organizational tools, and other downloadable files.
We do not sell or ship physical products.
No physical item will be mailed, delivered, or shipped to you.
2. No Shipping Charges
Because all TempaHive products are digital downloads, there are no shipping fees.
You will not be charged for shipping at checkout.
3. Digital Delivery
After your payment is successfully completed, your purchased digital product will be delivered electronically.
Delivery may be provided through one or more of the following methods:
Download link on the order confirmation page
Download link sent by email
Download access through your customer account
Another digital delivery method stated on the product page or checkout page
Please make sure your email address is correct before completing your purchase.
4. Delivery Time
Digital products are usually available immediately after successful payment confirmation.
In some cases, delivery may be delayed due to payment processing, technical issues, fraud checks, incorrect email information, or system errors.
If you do not receive your download link or cannot access your files, please contact us at:
Since TempaHive does not sell physical products, we do not provide:
Postal shipping
Courier delivery
Tracking numbers
Delivery estimates for physical goods
Local pickup
International shipping services
Any reference to “shipping” at checkout, in order confirmations, or on your account page should be understood as digital delivery only.
6. Customer Responsibility
After purchase, you are responsible for downloading, saving, and backing up your digital files.
We recommend saving your files to a secure location, such as your computer, tablet, external drive, or cloud storage account.
TempaHive is not responsible for lost files due to deleted emails, device failure, software issues, accidental deletion, or failure to save the downloaded product.
7. Incorrect Email Address
If you enter an incorrect email address at checkout, you may not receive your download link or order confirmation.
If this happens, please contact us as soon as possible at:
https://tempahive.com/contact-us
Please include your name, order number, correct email address, and proof of purchase so we can assist you.
8. Download Issues
If you have trouble downloading or opening your files, please contact us for support.
We will make reasonable efforts to help you access your purchased digital product. However, we are not responsible for issues caused by incompatible devices, unsupported software, outdated apps, internet connection problems, or customer-side technical limitations.
9. International Customers
Our digital products may be purchased by customers in different countries, subject to availability and applicable laws.
Because our products are delivered digitally, no international shipping, customs fees, import duties, or physical delivery charges apply.
You are responsible for ensuring that you can access, download, and use the digital product in your location.
10. Contact Us
If you have questions about this Shipping Policy or need help accessing your digital download, please contact us:
